
When you enquire about becoming one of our customers we may collect your personal information in a variety of ways, including when you complete one of our application forms, call us, write to us, e-mail or meet with us.
When you apply to become a customer, we request and hold on file information necessary to assess your application. This includes your full name (and proof of your identity / photo ID); your date of birth; your National Insurance number and your contact details (phone, email or correspondence address).
The lawful basis for processing your personal information
‘Performance of a contract’ is usually the lawful basis for processing your information as set out in data protection law. Most of the information we require from you is used to enter into or manage a tenancy, leasehold agreement or other contract between you and us.
The other lawful basis for processing your data (as defined in data protection law) that we regularly rely on is ‘legitimate interest’ (processing is necessary for the purposes of legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject).
Special categories of data
Under Data Protection law certain categories of personal information are classified as sensitive or special categories of data. These categories include data relating to racial or ethnic origin; religious or philosophical beliefs and data concerning health.
We minimise the use of special categories of personal data but, given the services we provide there are times when we may have a legitimate interest in processing special categories of data and therefore, we may ask for your consent to collect and process this data.
We will always give you a ‘prefer not to answer’ option when we ask for any of the special categories of data above. Please note however that if you choose not provide the information we may not be able to provide all our services to you.
For more information
For more information about how we process your personal information visit our website: -
www.bromford.co.uk/get-to-know-us/open-and-transparent/privacy-notice/