Make a complaint

Last Updated 24/03/2025

How to make a complaint to Bromford
Complaints are important to us. We need to know if something goes wrong, so we can put things right, learn from our mistakes and take action to prevent it from happening again.   

if you're a Bromford customer, log in to your online account, and use the 'Start now' button on this page to make a complaint. This is the easiest and fastest way to let us know something is wrong.

Alternatively, you can view information on our website about other ways to make a complaint.


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